These Terms govern your use of the valdlabs.com website and of the downloadable desktop applications, audio plugins, MIDI tools, documentation, downloads and support published under the Våld Labs brand (together, the "Services"; the software itself, the "Software").
Please read them before installing or buying anything. The Refund Policy and the Privacy Policy form part of these Terms.
The Services are developed and operated by Jaime Paiva, an independent software developer based in Lisbon, Portugal, under the brand name Våld Labs. Våld Labs is a brand name and is not a separate legal entity. In these Terms, "Våld Labs", "we" and "us" refer to Jaime Paiva, whose full legal details appear in section 17.
By installing, purchasing, downloading or using the Software or the website, you accept these Terms. If you do not agree with them, do not install or use the Software.
If you use the Services on behalf of a business or other organisation, you confirm that you have the authority to accept these Terms for that organisation, and "you" includes the organisation.
Våld Labs develops downloadable music-production software, including software instruments, audio plugins, MIDI generators and sequencers (the "Products").
Desktop Products are sold as one-time payments unless the applicable product page explicitly states otherwise. They are not subscriptions, and no recurring charge is made.
Purchases made through valdlabs.com are processed by Lemon Squeezy, which acts as merchant of record for the transaction. Lemon Squeezy handles:
These Terms govern the software licence and your use of the Products. Lemon Squeezy's checkout terms also apply to the payment transaction itself.
Products obtained through the Apple App Store or another marketplace are purchased from that marketplace and remain subject to its terms. These Terms apply to your use of such Products to the extent they do not conflict with the marketplace's terms.
When you buy a desktop Product, Våld Labs grants you a personal, non-exclusive, non-transferable licence to install and use it under the following conditions.
You may not, and may not allow others to:
You are free to share the original music, rendered audio, generated MIDI and original presets you make with the Products. You may not redistribute factory presets, bundled resources or substantial parts of a Product, on their own or as a competing product or library.
Keep your licence keys and download links secure and do not publish them. If you lose a key, you can ask for it to be re-sent to your purchase email.
Våld Labs may suspend downloads or replace keys in cases involving fraud, unauthorised distribution, refunded purchases or security problems. Where a key is confirmed to have been shared, resold, forged or obtained by fraud, or where the purchase has been refunded or reversed, Våld Labs may block that key: a blocked key is refused by future versions of the Product and is not re-sent. Where a specific build of a Product is being distributed or used with a blocked key, Våld Labs may also deactivate that build remotely; customers with a valid licence can then update to the current version at no cost. Installing a Product on the computers you personally own or control, as permitted in section 3, is normal use and is not licence abuse.
Beta and release-candidate versions may contain errors, compatibility issues and unfinished features, and may change before the final release. Beta builds may be deactivated remotely when they are superseded or when a beta period ends. Free beta versions are provided for evaluation and feedback; they are not the final commercial product.
Keep backups of your work and do not rely on a beta build as the only copy of important projects.
If you send feedback that includes music or other creative work, you keep ownership of it. We may use feedback to improve the Products.
Products are delivered electronically, by download link and, for paid desktop Products, a licence key sent to your purchase email. Nothing is shipped physically.
Before buying, you are responsible for checking that a Product fits your setup, in particular:
We test the Products with common hosts, but we cannot promise compatibility with every present or future DAW, operating system or hardware configuration. Free beta, demo or trial versions, where available, are the best way to check compatibility before you buy.
We may update the Products to fix bugs, address security issues, keep up with operating-system and host changes, and add features. Third-party operating systems, hosts and DAWs change outside our control, and a change on their side may affect a Product until we can respond.
We may discontinue a Product. Discontinuation does not cancel an existing perpetual licence to the version you purchased, although future downloads, support and compatibility updates may eventually become unavailable.
The Products may contain properly licensed third-party or open-source components, for example DSP code published under the MIT licence and the JUCE framework. Those components remain subject to their applicable licences and notices, which are included with the Software or its documentation. Nothing in these Terms restricts rights that an open-source licence grants you directly for those components.
The Software, its code, interfaces, designs, documentation, brand, logos and factory content (such as factory presets and bundled resources) belong to Jaime Paiva, trading as Våld Labs, or to the relevant licensors, and are protected by copyright and other laws.
These Terms grant you a licence to use the Software. Ownership of the Software is not transferred to you.
Support is available by email at vald.labs.lisbon@gmail.com. To help us reproduce a problem, we may ask for the product version, operating system, DAW or host, steps to reproduce, and relevant diagnostics.
Support covers installation, activation and defects in the Products. It does not include:
We answer as quickly as we reasonably can, but we cannot guarantee a fixed response or resolution time.
Refunds are handled under our Refund Policy, which explains eligible situations, the EU and EEA right of withdrawal, and how to make a request.
Nothing in these Terms excludes or limits the mandatory rights you have as a consumer under the law of your country of residence, including legal remedies for digital content that is defective, misdescribed or does not conform to the contract.
We will supply the Software substantially as described on the applicable product page, and we will deal with defects as described in sections 11 and 12. Your mandatory legal rights concerning the conformity of digital content remain unaffected by these Terms.
Beyond that, and to the extent permitted by law, we do not promise that the Software will be uninterrupted or error-free, or that it will meet your specific requirements. Audio, MIDI and host environments vary widely, and no software of this kind can be tested on every combination.
To the extent permitted by law, we are not liable for indirect or consequential business losses, such as loss of profit, loss of business, loss of contracts or business interruption, arising from your use of the Services. Please keep backups of your projects.
Nothing in these Terms excludes or limits our liability for fraud or fraudulent misrepresentation, wilful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or limited.
Business users. If you use the Services on behalf of a business, our total liability to you arising from a Product, for all claims together, is limited to the price you paid for that Product, subject to the exclusions in the previous paragraph. This cap applies only to business users; it does not apply to consumers and does not restrict any mandatory consumer remedy.
A licence may end if you materially breach these Terms, if the purchase is refunded or reversed (for example, by chargeback), or if fraud is confirmed.
If a licence ends, you must stop using and delete the Software, and your access to future downloads, updates and support may be removed. Ending a licence does not affect the ownership of music or other work you created with the Software before that date, and refunding a Product does not transfer that ownership to Våld Labs.
How we handle personal information in the Software and on the website is explained in our Privacy Policy.
These Terms are governed by the law of Portugal. If you are a consumer living in another country, you also keep the protection of the mandatory consumer laws of your country of residence.
If you have a problem, please contact us first at vald.labs.lisbon@gmail.com; most issues can be sorted out directly.
Consumers may also refer a dispute to an authorised alternative dispute-resolution (ADR) entity. The list of entities authorised in Portugal is published by the Portuguese consumer authority at www.consumidor.gov.pt.
For business users, the courts of Lisbon, Portugal have exclusive jurisdiction. If you are a consumer, this does not remove your right to bring or defend a claim in another court that is competent under the law of your country of residence.
Jaime Paiva operates the Services under the brand name Våld Labs. Våld Labs is a brand name and is not a separate legal entity.